terms & conditions

These Terms and Conditions ("Agreement") govern the use of T1 Exclusive membership services ("Services") provided by Tier One Electrical & Air Conditioning to the individual the individual member who enters into this Agreement. By signing up to any class of T1 Exclusive membership, the Member agrees to be bound by the terms and conditions set forth herein.

Membership:

1.1 Eligibility: Membership is open to individuals aged 18 years or older or individuals aged 16-17 years with parental or guardian consent.

1.2 Membership Types: Tier One Electrical & Air Conditioning offers various membership options, including but not limited to monthly and annual memberships. Each membership type has specific terms and conditions.

1.3 Registration: To become a Member, individuals must complete the registration process, which includes providing accurate personal information, signing this Agreement, and paying the required fees.

Membership Fees:

2.1 Payment Terms: Members shall pay the membership fees as per the agreed terms and conditions, which may include a one-time registration fee, an initial payment, and recurring monthly or upfront payments.

2.2 Payment Method: Members may pay by credit card electronic funds transfer, or any other payment method accepted by the Company.

2.3 Fee Adjustments: Tier One Electrical & Air Conditioning reserves the right to adjust membership fees upon providing reasonable notice to Members.

Membership Terms:

3.1 Duration: All memberships are a 12month lock in contract. After 12months your membership will be renewed automatically unless requested otherwise during at time within the 12month contract.

3.2 Termination: Tier One Electrical & Air Conditioning have the right to terminate your membership at anytime.

3.2.1 After 3 failed/missed payments, Tier One Electrical & Air Conditioning have the right to terminate your membership

3.2.2 Tier One Electrical & Air Conditioning have the rights to issue lifetime bands for breaching any terms and conditions

3.2.3 After the 2nd consecutive day of works, Tier One Electrical & Air Conditioning have the right to delay any further works for 7 days after the 2nd consecutive day of work.

3.3 Suspension: Members may request a temporary suspension of their membership due to illness, injury, or other valid reasons. The Company may approve or deny such requests at its sole discretion.

3.4 Membership Transfer: Membership is non-transferable and may not be assigned to any other individual.

Member Responsibilities:

4.1 Code of Conduct: Members shall abide by the Company's code of conduct, which includes treating staff and other Members with respect, maintaining cleanliness, and following all rules and regulations.

4.2 Health and Safety: Members are responsible for assessing their own physical condition and suitability before engaging Tier One Electrical & Air Conditioning services. It is recommended that Members consult with a qualified medical professional before engaging in Tier One Electrical & Air Conditioning services.

4.3 Indemnification: Members shall indemnify and hold the Company harmless from any claims, damages, or liabilities arising while Tier One Electrical & Air Conditioning is conducting work, except where caused by the Company's negligence or wilful misconduct.

Company's Rights and Liabilities:

5.1 Access: Tier One Electrical & Air Conditioning shall provide Members with access to Tier One Electrical & Air Conditioning services during operating hours, subject to any necessary maintenance or repairs.

5.2 Limitation of Liability: Tier One Electrical & Air Conditioning shall not be liable for any injuries, accidents, or damages suffered by Members within the area of works, except where caused by the Company's negligence or wilful misconduct.

Privacy:

6.1 Personal Information: The Company shall collect, store, and use personal information provided by Members in accordance with applicable privacy laws. The Company's privacy policy is available upon request.

Governing Law and Dispute Resolution:

7.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of Australia.

7.2 Dispute Resolution: Any disputes arising out of or relating to this Agreement shall be resolved through good-faith negotiation. If no resolution is reached, the parties agree to submit the dispute to arbitration in accordance with.